Your data, our responsibility: neither lent nor shared, just respected.
We reserve the right to modify this privacy policy without prior notice. Any changes will be effective immediately upon posting on our website, and the most recent version of the policy will always be available for review. If there are any major changes to this policy, we will notify you upon your arrival on the website so that you can review them.
This policy is an integral part of the website terms of use, which govern the overall use of the site. By using our website and interacting with its features, you accept the terms of this policy and the associated terms of use.
We collect and use your personal information primarily for the purpose of:
Enabling users to adequately view and navigate our website by providing a user-friendly and personalized experience.
Optimizing the functionality, content, and performance of our website by analyzing the information collected to continually improve our service offering.
Detecting any issues that may arise on our website in order to ensure its security and proper functioning, as well as to prevent fraudulent activities or violations of the terms of use.
Allowing users to send us important information via forms integrated into the website, such as contact requests and registrations.
Offering more targeted advertising content tailored to your profile in order to offer you relevant ads that match your interests and preferences.
We undertake to use your personal information only for the purposes set out above and not to share, sell, or rent it to third parties for marketing purposes without your explicit consent. We take appropriate security measures to protect your personal information and to comply with applicable data privacy laws and regulations.
Google Analytics
We use pixel tools on our website to collect information to improve your user experience and to personalize our content and offerings. Pixel tools, also known as tracking tags or web beacons, are small, invisible graphic files embedded in web pages.
We use this information to improve the usability of our website, to personalize your experience by displaying more relevant content, to perform statistical analyses, and to make informed decisions to optimize our online presence.
If you wish to opt out of tracking by Google Analytics, you can use the opt-out options available for your browser or use the Google Analytics Opt-out Browser Add-on. We encourage you to review Google’s Privacy Policy to learn more about how your data is processed by Google Analytics.
Cookies and other tracking tools
We use Google Analytics, a web analytics service provided by Google, to collect information about the use of our website. Google Analytics uses cookies and other tracking technologies to collect data such as your IP address, browser type, operating system, the pages you view on our website, the length of your visit and other information about how you interact with our site.
We use this information to improve the user-friendliness of our website, to personalize your experience by displaying more relevant content, to perform statistical analyses and to make informed decisions to optimize our online presence.
Form
We may also collect certain personal information, such as your full name, postal address, email address, telephone number or any other information that you choose to voluntarily provide to us by using the features of our website, such as the contact request form.
When you use these features, you have the opportunity to provide us with this personal information in order to facilitate communication and respond to your specific requests. We will treat this information with the utmost confidentiality and use it only for the intended purpose, in accordance with our privacy policy.
The information collected by the tracking and conversion tools is used in an aggregated and anonymous manner to analyze browsing trends, to evaluate the effectiveness of our content, to understand user behavior and to improve the overall experience on our website. It helps us make informed decisions to optimize our features, content and marketing.
It is important to emphasize that the information collected through the tools is treated in accordance with our privacy policy and is used only for the purposes set out in said policy. We are committed to using this personal information responsibly and taking all necessary measures to ensure its security and protection in accordance with applicable laws and regulations.
Les données personnelles peuvent être recueillies de plusieurs manières lors de votre interaction avec notre site web. Cela peut se produire dès votre première visite, grâce à l'utilisation de cookies, ou lorsque vous communiquez avec nous en utilisant les fonctionnalités du site, telles que le formulaire de contact.
We retain the information you provide us only for the duration that allows us to achieve the purposes for which the personal information is collected. We attach great importance to preserving the anonymity of all personal information collected on our website.
Access to the data collected by the tools connected to our website is strictly reserved for the members of our team concerned. Personal information is shared internally only between team members when necessary for the performance of their duties.
Access to the data collected by the tools connected to our website is strictly reserved for the members of our team concerned. Personal information is shared internally only between team members when necessary for the performance of their duties.
The protection of your personal information is a priority for us and we undertake not to disclose it to unknown third parties without having first obtained your consent, in order to ensure the security of your data.
We are committed to ensuring the confidentiality of your personal information, and this data will be deleted once its initial purpose has been fulfilled. Our data management policy provides for its secure disposal when the purposes for which it was collected are no longer relevant.
The Website may offer sharing, publishing options or links to third-party websites or platforms. Please note that when you use or activate these links or features, you leave our Website and are subject to the terms of use and privacy policy specific to these third parties. It is important to understand that we have no control over these third-party platforms, and we are not responsible for their content, privacy practices or security.
We encourage you to review the privacy policies and terms of use of third-party websites or platforms before accessing or interacting with them. This will allow you to understand how these third parties collect, use and protect your personal information.
Please note that the presence of links to third-party websites or platforms on our Website does not constitute an endorsement, recommendation or guarantee by Agence Mark. We are not responsible for the actions, content or policies of these third parties.
You have the right to know the list of personal information that we hold, as well as the processing actions that have been undertaken with respect to them.
You also have the possibility to submit a request for rectification of this information if necessary. We are committed to processing any rectification request quickly and efficiently, in order to ensure that your personal information is accurate and up to date.
Withdrawing consent for the collection and use of its personal information may have certain consequences for a company. For example, the company may no longer be able to provide all services/products.
You have the right to make a complaint if you are not satisfied with the way we manage your personal information.
You have the right to express a request in relation to this policy in the event that you are unable to locate the information you are looking for. We are fully committed to ensuring that all relevant information is accessible and understandable.
For any questions relating to the disclosure of your personal information, we invite you to contact the Privacy Officer.
Nous mettons tout en œuvre pour garantir la sécurité de vos renseignements personnels. Nous avons mis en place des mesures de sécurité techniques, administratives et physiques appropriées pour protéger vos informations contre tout accès non autorisé, utilisation abusive, divulgation, altération ou destruction. De plus, nous nous engageons à respecter toutes les lois et réglementations applicables en matière de protection des données et de confidentialité.
If you have any questions or concerns about the use of your personal information, we encourage you to contact us. We will endeavor to provide you with clear answers and to handle your requests appropriately.
By email: info@heymark.ca
Address: 3-255B Boul. du Curé-Labelle, Ste-Rose, H7L 2Z9, Québec, Canada.
Telephone: 514-621-6705
Last revised: January 9, 2025